The Help Desk

The Help Desk

This is a true story from the WordPerfect help line. Needless to say the help desk employee was fired; however, he/she is currently suing the WordPerfect organization for “Termination without Cause”.

(Actual dialog of a former Word perfect Customer Support employee:)

“Ridge Hall computer assistant; may I help you?”

“Yes, well, I’m having trouble with WordPerfect.”

“What sort of trouble?”

“Well, I was just typing along, and all of a sudden the words went away.”

“Went away?”

“They disappeared.”

“Hmm. So what does your screen look like now?”

“Nothing.”

“Nothing?”

“It’s blank; it won’t accept anything when I type.”

“Are you still in WordPerfect, or did you get out?”

“How do I tell?”

“Can you see the C: prompt on the screen?”

“What’s a sea-prompt?”

“Never mind. Can you move the cursor around on the screen?”

“There isn’t any cursor: I told you, it won’t accept anything I type.”

“Does your monitor have a power indicator?”

“What’s a monitor?”

“It’s the thing with the screen on it that looks like a TV.

Does it have a little light that tells you when it’s on?”

“I don’t know.”

“Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?”

“Yes, I think so.”

“Great. Follow the cord to the plug, and tell me if it’s plugged into the wall.”

“…….Yes, it is.”

“When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?”

“No.”

“Well, there are. I need you to look back there again and find the other cable.”

“…….Okay, here it is.”

“Follow it for me, and tell me if it’s plugged securely into the back of your computer.”

“I can’t reach.”

“Uh huh. Well, can you see if it is?”

“No.”

“Even if you maybe put your knee on something and lean way over?”

“Oh, it’s not because I don’t have the right angle, it’s because it’s dark.”

“Dark?”

“Yes – the office light is off, and the only light I have is coming in from the window.”

“Well, turn on the office light then.”

“I can’t.”

“No? Why not?”

“Because there’s a power outage.”

“A power… A power outage? Aha, Okay, we’ve got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?”

“Well, yes, I keep them in the closet.”

“Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.”

“Really? Is it that bad?”

“Yes, I’m afraid it is.”

“Well, all right then, I suppose. What do I tell them?”

“Tell them you’re too stupid to own a computer.”

Related Jokes

Writing's Powerful Message

There was once a young man who, in his youth, professed a desire to become a “great” writer.
When asked to define “great” he said “I want to write stuff that the whole world will read, stuff that people will react to on a truly emotional level, stuff that will make them scream, cry, wail, howl in pain, desperation, and anger!”

He now works for Microsoft writing error messages.

Why E-Mail is Like a Penis

Those who have it would be devastated if it was ever cut off.
Those who have it think that those who don’t are somehow inferior.

Those who don’t have it may agree that it’s neat, but think it’s not worth the fuss that those who have it make about it.

Many of those who don’t have it would like to try it, a phenomenon psychologists call “E-Mail Envy.”

It’s more fun when it’s up, but this makes it hard to get any real work done.

In the distant past, its only purpose was to transmit information vital to the survival of the species.

Some people still think that’s the only thing it should be used for, but most folks today use it mostly for fun.

If you don’t take proper precautions, it can spread viruses.

If you use it too much, you’ll find it becomes more and more difficult to think coherently.

We attach an importance to it that is far greater than its actual size and influence warrant.

If you’re not careful what you do with it, it can get you into a lot of trouble.

If you play with it too much, you could go blind.

What Gender is Your Computer

A language instructor was explaining to her class that French nouns, unlike their English counterparts, are grammatically designated as masculine or feminine. Things like ‘chalk’ or ‘pencil, ‘ she described, would have a gender association although in English these words were neutral. Puzzled, one student raised his hand and asked, ‘What gender is a computer?’
The teacher wasn’t certain which it was, and so divided the class into two groups and asked them to decide if a computer should be masculine or feminine. One group was made up of the women in the class, and the other, of men. Both groups were asked to give four reasons for their recommendation.

The group of women concluded that computers should be referred to in the masculine gender because:

1. In order to get their attention, you have to turn them on.

2. They have a lot of data but are still clueless.

3. They are supposed to help you solve your problems, but half the time they ARE the problem.

4. As soon as you commit to one, you realize that, if you had waited a little longer, you might have had a better model.

The men, on the other hand, decided that computers should definitely be referred to in the feminine gender because:

1. No one but their creator understands their internal logic.

2. The native language they use to communicate with other computers is incomprehensible to everyone else.

3. Even your smallest mistakes are stored in long-term memory for later retrieval.

4. As soon as you make a commitment to one, you find yourself spending half your paycheck on accessories for it.

We Can Fix It

A computer engineer, a systems analyst, and a programmer are driving down a mountain road when the brakes fail. They scream down the mountain gaining speed every second and screeching around corners. Finally they manage to stop, more by luck than by judgment, mere inches from a thousand-foot drop to the jagged rocks on the valley floor. More than slightly shaken, they emerge from the car.

“I think I can fix it,” says the computer engineer.

The systems analyst says, “No, I think we should take it into town and have a specialist examine it.”

The programmer holds his chin between thumb and forefinger and says, “Okay, but first I think we ought to get back in and see if it does it again.”

Three Hellos

A man comes home from work early to find his wife in bed with three men.

He is completely shocked and shouts, ”Hello, Hello, Hello!”

His wife whines, “What? No hello for me!?!”